Q63 terms of service Philippines

These Q63 terms of service Philippines govern your access to and use of our online casino and sports betting platform. By creating an account, logging in, depositing funds, claiming promotions, or placing bets, you agree to this binding user agreement and all related policies, including our Privacy Policy and Disclaimer. This document is intended to work alongside casino terms Philippines standards and explains your rights, duties, and restrictions when using our services. If you do not accept any part of these terms, you must stop using the site immediately and must not register, deposit, or participate in any real-money activity.

1. Acceptance of Terms

By accessing this platform in any way, you confirm that you have read, understood, and accepted these Q63 terms and conditions Philippines in full. These terms apply to all users, whether you browse public pages, open an account, use promotional offers, or engage in betting and gaming services. Your continued use of the site after updates, notices, or operational changes will be treated as renewed acceptance. If any rule in this agreement conflicts with mandatory law in Philippines, the applicable legal requirement will prevail only to the extent necessary, while the remaining provisions will continue in full force and effect.

2. Eligibility and Capacity

You may use our services only if you are at least 18+ years old, reside in Philippines, and have full legal capacity to enter into a binding contract. You must not access the platform on behalf of another person, for commercial pooling, or while subject to any gambling restriction, court order, or self-exclusion arrangement. We reserve the right to refuse registration, suspend access, or void participation if we reasonably believe you do not meet these criteria. It is your responsibility to ensure that your use of online betting and gaming services is lawful for you and does not breach any personal or regulatory restriction.

3. Registration and Security

To use restricted services, you must register a personal account with accurate, current, and complete information. You are responsible for maintaining the confidentiality of your username, password, device access, and any verification codes sent to you. You must update your details promptly if your name, contact number, payment information, or other material data changes. We may rely on any action taken through your account as authorized by you unless and until you notify us of unauthorized use. You must not share credentials, allow third-party access, or create duplicate profiles. For account access support, you may use the Login page procedures provided on the site.

4. Identity Verification Rules

We may require KYC checks at registration, before withdrawals, when transaction patterns change, or whenever risk controls require further review. You agree to provide valid identification, proof of address, proof of payment ownership, source of funds information, and any other documents reasonably required to verify identity, age, residency, and lawful use of the account. We may place limits on deposits, withdrawals, bonus access, or gameplay until verification is completed. If documents are unclear, inconsistent, expired, altered, or submitted by someone else, we may reject them and request new materials. Failure to complete KYC within the requested period may result in suspension or closure.

5. Deposits and Withdrawals

All account balances, deposits, withdrawals, bonuses, and betting transactions are processed in PHP - ₱. We may support payment methods commonly used in Philippines, including bank transfer, e-wallet services, and other approved local channels displayed at the cashier at the time of transaction. You must use only payment instruments registered in your own name and lawfully controlled by you. Deposits are credited subject to successful processing, fraud screening, and system confirmation. Withdrawals may be reviewed for KYC, AML, bonus terms, and account security before release. Processing times can vary by method, banking hours, verification status, and operational workload, and we may set minimum or maximum transaction limits.

6. Bonus and Promotion Rules

Any promotion, reward, cashback, free bet, or bonus terms published by us forms part of this agreement and must be read together with these general conditions. Unless a specific offer states otherwise, promotions are limited to one bonus per person, household, device, payment method, and shared network environment. Wagering requirements, contribution rates, expiry periods, stake limits, and game or market restrictions apply exactly as stated in the relevant promotion. We may withhold, cancel, or reclaim promotional value and related winnings if abuse, duplicate claiming, irregular betting, or linked-account activity is identified. For current offer mechanics, you may review the Promotions page before participating.

7. Responsible Gambling Duties

We provide entertainment services only and do not guarantee profit, recovery of losses, or uninterrupted access to any game or betting market. You are responsible for monitoring your spending, session time, and betting behavior, and you should gamble only with funds you can afford to lose. If you believe your play is becoming difficult to control, you should stop immediately and request self-exclusion or account restrictions. We may offer tools such as cooling-off periods, deposit controls, or account closure on request. Our services are strictly for adults 18+, and any attempt by minors to access or fund an account is a serious breach of this agreement.

8. Prohibited Conduct

You must not use the platform for any unlawful, deceptive, or abusive purpose. Prohibited activities include fraud, multi-accounting, identity misuse, payment abuse, chargebacks, bonus abuse, collusion, match manipulation, use of bots or automated tools, exploitation of software errors, and any conduct linked to money laundering or AML concerns. You must not attempt to bypass geographic, technical, or account restrictions or interfere with security controls, audit processes, or normal platform operations. If suspicious activity is detected, we may suspend the account, void bets, reverse bonuses, withhold withdrawals, share relevant information where legally required, and take any other action permitted under law and this agreement.

9. Intellectual Property Rights

All content and technology made available on the site, including software, text, graphics, logos, databases, page layouts, trademarks, trading names, and operational materials, are owned by us, our licensors, or our service providers and are protected by applicable intellectual property laws. You receive a limited, revocable, non-transferable right to access and use the platform solely for personal, non-commercial entertainment in accordance with this agreement. You must not copy, modify, scrape, frame, republish, reverse engineer, distribute, sell, or create derivative works from any part of the service without prior written permission. Unauthorized use may result in immediate termination and legal action.

10. Liability and Service Limits

To the maximum extent permitted by law, our services are provided on an as available and as operational basis without guarantees that the platform will be uninterrupted, error-free, or suitable for every purpose. We are not liable for losses arising from internet failure, device malfunction, unauthorized account access caused by your negligence, payment provider delays, force majeure events, third-party service outages, or obvious input errors made by you. Where a malfunction, pricing error, settlement error, or technical fault affects gameplay or betting, we may void impacted transactions and correct account balances accordingly. Nothing in this section excludes liability that cannot legally be excluded under applicable law.

11. Suspension and Termination

We may suspend, restrict, or terminate your account immediately if we believe you have breached this Q63 user agreement Philippines, failed verification, engaged in prohibited conduct, or created legal, regulatory, or security risk. During review, we may freeze funds to the extent reasonably necessary for investigation, chargeback defense, AML review, or dispute handling. You may also request account closure at any time, subject to completion of pending verification, settlement of open bets, and compliance checks. Termination does not remove obligations that arose before closure, including repayment duties, investigation rights, bonus forfeiture conditions, or record retention required by law or regulatory practice.

12. Law and Dispute Process

These casino terms Philippines are governed by the applicable laws and regulations of Philippines. Where gambling oversight, licensing, or enforcement matters arise, the competent Philippine authorities and the local gambling regulator of Philippines may have jurisdiction according to applicable law. Before starting formal proceedings, you agree to contact us first and provide full details of the issue, supporting evidence, and the remedy you seek, so we can review the matter in good faith. We may request transaction records, KYC materials, and communication history during dispute review. If a claim cannot be resolved internally, it will be handled through the lawful dispute channels available in Philippines.

13. Updates to This Agreement

We may amend, replace, or update these terms when required for legal compliance, security, product changes, payment processing, fraud prevention, or operational improvement. When material changes are made, we may publish the revised text on the site, provide notice through account communication channels, or require renewed acceptance before continued use of certain services. It is your responsibility to review the current version regularly. If you continue to access the platform after revised terms become effective, that conduct will constitute acceptance of the updated agreement. If you do not agree with a change, your sole remedy is to stop using the services and request account closure.

14. Contact and Notices

If you need help with account status, verification, payments, bonus terms, self-exclusion, or a dispute, you should contact us through the official support channels made available on the platform. Notices from you should contain your registered account details, a clear description of the issue, relevant dates, transaction references, and any supporting documents needed for review. We may send legal, operational, or security notices to the contact information associated with your account, and such notices will be deemed received when sent through the designated channel. For general navigation and service access, you may also review Home, Betting, or Casino as relevant.